Who we are
Our website address is: https://metalandlacecrafts.com.
At Metal and Lace Crafts, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, purchase products, or interact with our services.
1. Information We Collect
We collect personal information to process orders, improve your experience, and provide exceptional service. The types of information we collect include:
- Personal Information: Name, email address, phone number, shipping and billing address, and payment information.
- Order Information: Details about the products you purchase, order history, and customization preferences.
- Website Usage Information: Data collected through cookies and analytics tools, such as IP address, browser type, and browsing behavior on our website.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders, including shipping and payment processing.
- Respond to inquiries and provide customer support.
- Customize and improve our products, services, and website.
- Send updates, promotions, or marketing emails (you may opt out at any time).
- Comply with legal obligations or protect against fraudulent activities.
3. Sharing Your Information
We value your trust and do not sell or share your personal information with third parties, except as necessary to:
- Process payments through secure third-party payment gateways (e.g., PayPal or Stripe).
- Fulfill orders using trusted shipping providers.
- Comply with legal requirements or protect our rights.
4. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. By using our website, you consent to our use of cookies. You can manage your cookie preferences in your browser settings.
5. Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include secure payment gateways, encrypted data transmissions, and regular monitoring of our systems.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of receiving marketing emails by clicking the “unsubscribe” link in our communications.
- Request details about how we handle your personal data.
To exercise these rights, please contact us at [insert contact email].
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.
8. Changes to This Policy
We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Metal and Lace Crafts
Email: metalandlacecrafts@gmail.com
Phone: [Insert Phone Number]
Website: www.metalandlacecrafts.com